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SNOM Firmware Update 6.5.12 |
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General Announcements
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Wednesday, 14 November 2007 |
We've released the new 6.5.12 firmware for all SNOM 300, 320 and 360 handsets.
Update highlights include :
* Calls on hold are shown at a higher priority than incoming calls
* Programmable key TRANSFER can now be remapped
* Multiple REGISTERs are now all correctly authenticated
* fixed initial skipping of audio packets
* fixed problem with lost subscriptions
All phones provisioned by Vostron should automatically update themseves at their next power cycle.
If you wish to force an update, simply remove power to the telephone for 5-10 seconds and reapply, the phone should automatically refresh its configuration and upgrade itself to the most recent firmware. Please *do not* power off or otherwise disturb the phone whilst it's upgrading, as this may destroy the phone!
You can check the current running firmware version of your SNOM300/320 phone by pressing the down arrow until you reach the 'Information' menu and then the right arrow until you reach the 'Version' menu. Pressing tick will show you the hardware model and firmware version.
You can check the current running firmware version of your SNOM360 phone by pressing the '?' or 'help' button once. This should show you the phone model, firmware version, IP address and MAC addresses of the phone. It's always wise to include this information with any support requests also!
If your phone does not automatically update itself after a power cycle, please contact us immediately via
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detailing your handset location, extension and current version.
Cisco, Grandstream, Linksys and Siemens devices are not affected by this update. |
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Last Updated ( Wednesday, 14 November 2007 )
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Planned Maintanence
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Wednesday, 22 August 2007 |
Vostron plans to migrate a number of its mail, web and voice servers to a new location between 7pm and 9pm on the evening of Saturday 25th August.
Any services provided from the Vostron mail, web and voice platforms will be affected, including SMTP/IMAP/POP3 services, customer web hosting, Southampton science park voice services and external hosted PBX services.
Each service's outage should be limited to 20 minutes and will occur during the maintenance window specified above.
Please call our support number or email
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if you have any queries.
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Last Updated ( Wednesday, 14 November 2007 )
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At Risk
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Wednesday, 22 August 2007 |
Please be advised that the Vostron mail platform is currently suffering some delays processing mail due to a heavy spam attack against one of our customers.
We've attempted to filter out the attacking addresses and hopefully delivery times should return to normal soon.
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Last Updated ( Wednesday, 14 November 2007 )
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