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Telephony Service Questionnaire

Vostron Telephony Service Questionnaire

Welcome to Vostron, if this is the first time to our site then please feel free to use the links on this page to find out more about the company and what it has to offer.

We set up this questionnaire to ensure we have a repeatable process to capture information from our customers, in order to provide a better service and interrupt your busy day less often. The more information you can provide the more we can customise the service offering to your needs. If you need any help filling in the questions please contract us, via the phone icon on the right of the page.

 

 

Telephony Questionnaire

A form to collect basic information from a customer at the start of an engagement
  • Input we use for identification purposes
  • Company House number, used by Finance Department
  • Used to size the service and provision accordingly.
  • Used by Sales to 'Know Your Customer' better
  • Used for correspondence, invoicing and for locating the service addresses for provision of Leased Lines
  • Add a new row
    Used by Technical team when porting numbers from one service or location, to another.
  • Add a new row
    Used by Sales and Technical teams to understand the current capabilities and select alternatives, if required.
  • Used by Sales and Technical to design a solution to meet the needs.
  • Used by Sales and Technical to increase company performance and ensure compatibility of service offering.
  • Contact name for Finance to use in accounting software
  • Contact name for Technical to use to help design and implement the service.
  • Used by Sales to suggest value-add business
  • Used by Sales, if support of other infrastructure required
    Check used by Technical to understand any cabling/patching requirements.
  • Drop files here or
    Used by Technical and Sales to more accurately provision the service.

What makes us different?

 

Meet The Team