We believe that everybody benefits from cooperation – that’s why we pay more attention to our customers than any other provider. From quotation to install to monitoring, we take a personal approach to ensure that you are satisfied at every step along the way, and to ensure that you never shy away from helping us improve our service.
And the proof is in the pudding: over the years we’ve built lasting and fulfilling relationships with customers, with 58% of those customers staying with us for over 6 years, and 54% of our customers coming to us via recommendation.
Play VideoHaving been recommended Vostron when we came to Southampton Science Park, we had a look at the package they were offering and it seemed good value for money whilst being very highly specced – they were updating their systems as well, so that it was incredibly cutting edge for us.
Crispin Weston, Oxya UK
Play VideoVostron provide an incredibly reliable service that’s been very much scaled and sized appropriately for our use – other providers were costly and inflexible, but with Vostron we were able to significantly reduce costs, complexity and management overheads, while dramatically increasing the value that we receive from our IT systems.
James Watson, iMeta Technologies Ltd
Play VideoThe service Vostron provides our organisation is absolutely critical. A failure of the network is hugely detrimental to our business, fortunately in the 18 months we have been working with Vostron, we haven’t had a single outage. The customer service we have received from Vostron has been very good, I have absolutely no complaints. If I had the opportunity to recommend Vostron to another organisation, I definitely would.
Leks De Boer, Three Hills Partners Ltd
Play VideoWe decided to go with Vostron as we felt it was important to not have a one-size-fits-all solution. The way Vostron were useful was that they took the time to get to know our business, and before they made a blanket recommendation they were genuinely trying to figure out what we needed from an operational point of view – we got a very tailored solution from them upfront.
Kevin Forsyth, Seven Pillars
Play VideoWhen we looked for a new provider, I contacted all of the potential suppliers on the Park, and Vostron stood out as being trustworthy, with a very personal approach. Their approach wasn’t too technical, or confusing – they just sold me on the functionality of the service, and the ability for me to do what I wanted to do at the right price.
Renaud Clarke, Atelier
Play VideoTheir customer service performs flawlessly, and I think it’s one of the most powerful weapons that Vostron has to offer. The main benefit of being Vostron’s customer is the personal and friendly approach they provide to their customers. With Vostron we have never experienced any unplanned network downtime in the past eight years.
Jan Maly, Eurac Ltd
Play VideoGolden Gecko has been with Vostron since we were in an empty warehouse – Vostron came down and shared my vision, it’s been great. A friend who was doing our website recommended Vostron, and it made my life so much easier. Their customer service worked well for us – even in the beginning they were checking in on us, and ensuring that all the small problems were ironed out quickly and effectively.
Geoff Niblet, Golden Gecko
Play VideoTheir service is professional, which brings efficiency and effectiveness, delivering what they say they’re going to deliver, as well as being friendly, personal, and therefore provide not just a customer-supplier relationship, but also the feeling that we’re working together towards a common goal.
Roberto Agostini, Cap Invest
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Vostron
